No hidden costs, everything is mentioned in this page. Do not hesitate to contact us for more information.

Our policies

No promotion can be combined :

  • Promotional card

  • Gift certificate

  • VIP card

  • Package

  • Etc …

We reserve the right to request a 30% non-refundable deposit, if cancellation less than 48 hours, when you book for :

  • A package

  • Several treatments on the same day

  • Several people on the same day

  • A statutory holiday or any other busy period

  • If you have canceled a previous treatment

  • Etc …

Out of respect for our professionals, for you and for all other customers who would have liked to have the time slot you have reserved, we have implemented a cancellation policy.

If you forget or have to cancel an appointment within 48 hours, a penalty of 30% will be required at your next appointment. If you had made a 30% deposit, it will not be refunded.

When you book a treatment, we reserve enough time to complete it and clean it up before the next client. If you are late, we cannot shift the time slot without delaying future customers. This is why the treatment must end on time. No discount can be given for a delay. 

We suggest that you arrive 5 to 10 minutes early to complete your questionnaire, go to the bathroom and talk with your professional in order to take full advantage of your treatment.

We are eager to offer you quality care! At the end of your treatment, our beautician will make sure that you are satisfied with your care and the application of your nail polish if this is the case. We invite you to follow the recommendations for drying time and prevention before leaving the premises.

Once the establishment has left, it is your responsibility to preserve the result! 

In order to respect the time of our electrologist and other clients, here is our policy: A minimum of 10 minutes will be charged during a treatment. The time you reserve will be charged to you as a minimum. Ex: You book for 30 minutes and only take 10 minutes, 30 minutes will be charged.

Please reserve a reasonable time slot!

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Do not hesitate to write to us, we will reply as soon as possible.